Thunder Cranes promises to provide a high quality, professional and efficient service to ensure the satisfaction of all of the requirements of our clients. This achievement will result in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within the Organization.
The Thunder Cranes Management will lead from the front, and bear the responsibility for establishing, implementing, integrating and maintaining the Business (Quality) Management System.
We undertake to ensure sufficient resources are made available within the company to achieve this. We undertake to ensure through communication, engagement, practical example and training that Quality is the aim of all employees of the Thunder Cranes.
Through direction and support, each employee will have a proper understanding of the importance of the Quality System function, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Company.
Equally, every employee is responsible for, and will be trained to perform the duties required by his or her specific role. The company is committed to satisfy applicable requirements and values of this promise to quality.
The company has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Company as determined by Senior Management.
The Quality System will be monitored, measured, evaluated and enhanced regularly under the Senior Management’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels and available to relevant interested parties as appropriate.